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IMPORTANT INFORMATION FOR YOUR BOOKING

Important information for your booking

 

So that you can fully enjoy your time in our Nock flat, we have listed all the information you need for a carefree holiday here.

 

Price information

Our prices are per night for an occupancy of 2 persons. For each additional person Euro 15,00/day/person will be charged. Additional one-off charge of Euro 60.00 for final cleaning.

Infants (0-2 years) are free of charge. We are happy to provide a cot. Children (2-14 years) pay Euro 15,00/day/person.

Pets are allowed only on request - additional charges apply.

 

Not included in the price is the local tax of Euro 1.75 per person (from 14 years) and night, which has to be paid directly on site.
The local tax in Val d'Ega is expected to increase to Euro 2.70 per person (from 14 years) and per night from 01.01.2024.

For any damage caused by adults, children or pets, 100% of the guest must pay.

 

Arrival: Check-in is from 16:00. We kindly ask you to inform us of your estimated time of arrival.

Departure: Check-out is until 10:00 am. We ask you to leave the flat by then.

 

Booking and payment

For each booking we ask for a deposit of 30% of the total price. This can be paid by bank transfer. The bank charges will not be borne by us. A reservation is considered confirmed once we have received a deposit of 30% of the total price of the holiday.

The remainder of the holiday payment can be made in cash on the spot or in advance by bank transfer.

 

Our bank details for a bank transfer

Raiffeisen Bank Nova Ponente-Aldino

IBAN: EN 13 L 08162 58660 000300252981

SWIFT/BIC: RZSBIT21006

 

Cancellation and cancellation

With flexible cancellation conditions we guarantee you a worry-free holiday.

  • in case of cancellation up to 30 days before arrival: 30 % of the reservation value

  • in case of cancellation from 29 to 14 days prior to arrival: 50 % of the reservation value

  • in case of cancellation from 13 to 4 days before arrival: 70 % of the reservation value

  • in case of cancellation from 3 days before arrival, in case of no-show, in case of late arrival and in case of early departure: 100 % of the reservation value

 

Travel cancellation protection

If you want to play it safe, we recommend that you take out travel insurance.

Here you will find all the necessary information about European travel insurance (https://www.europaeische.at/) and can take out travel insurance.

 

Services included in the price

  • Guest Pass Val d'Ega

  • Free WLAN in the whole apartment

  • Bed linen and towels

  • Shampoo and shower gel

  • Kitchen equipment (cooking utensils, crockery, household appliances)

  • Cleaning equipment

  • All utility costs (electricity, water, heating, rubbish)

  • Private parking space

  • Room for ski or mountain bike

  • Garden for common use

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